LUCEA, Hanover — There is no denying that Donette Reid, the senior income auditor at the Grand Palladium Jamaica and Lady Hamilton Resort and Spa in Point, Hanover, epitomises how to turn a challenge into a life changing opportunity.
Donette has for the past four years been using her "accidental" thrust into the field of accounting to quietly, but decisively make a name for herself at the Grand Palladium.
She is held in very high regard by the management of the resort, but more so by members of the accounting department where she is viewed as the consummate professional.
Born under the sign of Pisces, Donette's sojourn in the hospitality industry started shortly after graduating from Rusea's High School when she gained employment at Grand Lido Negril. There, she quickly rose to the position of Front Office Manager. Her journey from being a Front Office Manager to an Income Auditor started thereafter.
"While at Grand Lido, I encountered some challenges and as a result I was transferred to the Accounts Department as the Income Auditor. With very little knowledge of what my new tasks in the department entail, I made a conscious decision that instead of giving up I was going to give in...and surely, I did. I gave the position and the tasks that came with it my best shot, which surprised a number of people. There were others who believed in me and that gave me the drive to allow my abilities to shine even brighter," she said.
Donnette in giving thanks to her mentor, Chief Accountant at Grand Palladium, Chevon Pottinger added, "Chevon was actually my boss at Grand Lido when I was transferred to the Accounts department. She took me under her wings and nurtured me to the point where I was able to take on more tasks and not only complete then, but do so with time to spare. When the Grand Palladium opened in 2008 and Chevon took the decision to seek employment there, she encouraged me to make a similar move...and as they say the rest is history. I am happy I did!"
She described Chevon as "a mother who is always looking out for the welfare of members of her team."
The Accounts Department at Grand Palladium consists of 10 Team Members, and Donette thinks "they are not co-workers...they are family."
A proud mother of a six -year- old daughter, Donnette is currently pursuing a master's degree in Business Management with Penn Foster University. She said once completed, she hopes to make further inroads in attaining her "professional dream" as a Chief Accountant or as a Financial Controller, noting that the hotel industry provides an excellent opportunity to do so.
Accounts are said to be usually introverted people, but Donette is quite the opposite. She loves to socialise with friends. In fact, in her words "life is short so while you can, it does not hurt to enjoy yourself." When she is not at work giving of her best or letting her hair down at a social gathering, Donette dedicates her time to her daughter and members of her family.
In encouraging others who want to join the accounting profession, Donette who describes herself as a go-getter, said "this is a noble field for honest, hardworking people who set attainable goals and work toward them. In order to enter the field and become a star, you must be focused, be willing to learn and turn every experience, good or bad, into a life lesson. Her parting words were: "turn every challenge into an opportunity and you will thank yourself for doing so."