Letters to the Editor

Dalvey, St Thomas, needs water service, NWC

Tuesday, August 08, 2017

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Dear Editor,

It is known that some houses at Top House Housing Scheme in Dalvey, St Thomas, and other areas in the district get no water, whether the pump at Water Lane is working or not, due to elevation.

It is also common knowledge that some National Water Commission customers are on a flat rate and haven't been given a meter.

Being one of those unmetered customers, can the National Water Commission explain why there is meter reading on my bill each month?

As well, who is being paid to read and submit readings for these non-existent meters?

Over the past three months not a drop of water has come to my home at Top House but the bill keeps coming. Despite a request for trucked water since July 13 from the Morant Bay office and a promise even from one of the managers, I haven't received any water.

And I have paid up to that time.

Now that the month of July has ended and no water has arrived I am sure a bill will come.

On a similar occasion when I requested water I was told I had to pay the balance before water can be trucked to my house. I even reminded them that they should have been monitoring the area to see that no water comes through the pipes. I was told that I had to pay for the service. Service, in this context, I am yet to comprehend.

My last request for water was cancelled as the pump in the area was fixed, but no one seems to have checked that water was coming via the pump to some houses. So my tenants are still waiting for the trucked water which I have been paying for and Manager Harrison seems too busy to accommodate my calls these days.

Can someone at National Water Commission make an effort to monitor the regular use and distribution of water in the area, as well as can one of the authority figures review the mounting bills of many who are being asked to pay for this questionable “service”?

My plea in this case is for water, not service, as many have being paying for this service.

Deon Green

Dalvey, St Thomas





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