Jamaica Customs at JBDC Expo today

Customs House Weekly

Wednesday, May 16, 2018

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Following on the heels of Expo Jamaica 2018 held in April, the Jamaica Customs Agency (JCA) is intensifying its public outreach activities and has made its next stop at the Jamaica Business Development Corporation's (JBDC's) 11th Annual Small Business Expo, being held today at Jamaica Pegasus from 9:00 am to 6:00 pm.

Customs team will cater to the needs of its clientele and will cover several Customs- related areas, including:

•Temporary imports and exports

•Motor vehicle imports

•Incentives for the manufacturing sector

•Commercial imports

•Clearance of personal items and personal allowances.

The Agency will also be offering assistance to importers, brokers, and anyone who may have queries related to the use of the Customs automated system – ASYCUDA World.

For instance, if a customer has a query pertaining to electronic payment, our on-site officer will be able to access the information and will seek to resolve it on the spot.

As the agency bolsters its public education programme in the 2018/19 financial year, customers will continue to receive information through the radio series 'Inside Customs' as well as through its flagship community engagement 'Customs Meets the Community',” which will dock in the parish of Westmoreland on June 21, 2018.

In the time being, as part of improving customer relations, the agency is in the process of revamping its Customer Relationship and Feedback form, soon to be made available online or accessed at any of its ports or corporate offices.

The agency remains open to the concerns of its customers and invites them to contact the Customer Service Team at the Jamaica Customs Agency at 922-5140-8 or email: if they have questions, queries or comments.

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